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CP-7841-K9 Overview

Cisco Unified IP Phone 7841 is an innovative endpoint that delivers affordable, business-grade voice communications and support for video communications services to customers worldwide.

The Cisco Unified IP Phone 7841 supports two lines and offers a full-duplex speakerphone for a more productive, more flexible, and easier-to-use endpoint experience. The Cisco Unified IP Phone 7841 supports multi-call per-line appearance, offering end user the opportunity to handle multiple calls per directory number (DN). Fixed keys for hold, transfer, and conference; tri-color LED line and feature keys also make the phone simpler and easier to use.

Right-to-left language presentation is also supported on the displays, addressing the language localization needs of global customers.The Cisco Unified IP Phone 7841 is also more energy-efficient and eco-friendly, in support of customer green initiatives. The phone support POE Class 1 and Cisco's energy star certified. provides energy savings. With this option, the Cisco Unified IP Phone 7841 consumes less power in off-hours versus when the phone is idle during normal business hours. In addition, reground and recyclable plastics deliver a more earth-responsible solution.

Features and Benefits

lists features and benefits of the Cisco® IP Phone 7800 Series.

 Features and Benefits



Hardware Features

Ergonomic design

‰Ñ  The phone offers an easy-to-use interface and provides a traditional telephony-like user experience.

Graphical display

‰Ñ  White backlit, greyscale, 3.5” 396×162 pixel-based display on the IP Phone 7821, 7841 and 7861.
‰Ñ  Non-backlit, greyscale, 3.28” 384×106 pixel-based display on the IP Phone 7811.
‰Ñ  Provide scrollable access to calling features and text-based XML applications.


‰Ñ  The handset is a standard wideband-capable audio handset (connects through an RJ-9 port) for the IP Phone 7821, 7841 and 7861.
‰Ñ  The default handset is a standard narrowband-capable audio handset (connects through an RJ-9 port) for the IP Phone 7811, and wideband on handset is available with purchase of additional wideband handset.
‰Ñ  The handset is hearing aid-compatible (HAC) and meets Federal Communications Commission (FCC) loudness requirements for the Americans with Disabilities Act (ADA). You can achieve Section 508 loudness requirements by using industry-standard inline handset amplifiers such as Walker Equipment W-10 or CE-100 amplifiers. The dial pad is also ADA-compliant.
‰Ñ  The narrowband handset (for the IP Phone 7811) produces a magnetic field that attracts small metallic objects such as pins and staples. To avoid possible injuries do not keep small metallic objects close to the handset.


‰Ñ  The analog headset jack is a standard wideband-capable RJ-9 audio port for the IP Phone 7821, 7841, and 7861.

Backlit Indicator

‰Ñ  The phone supports backlit indicators for the audio path keys (handset, headset and speakerphone), select key, line keys, and message waiting.
‰Ñ  Headset key is not available on the IP Phone 7811.

Volume control

‰Ñ  A volume-control toggle provides easy decibel-level adjustments of the handset, monitor speaker, and ringer.

Full duplex speakerphone

‰Ñ  Full-duplex speakerphone allows gives you flexibility in placing and receiving calls.


‰Ñ  The IP Phone 7821, 7841 and 7861 include a default black bezel (replaceable), and an optional silver bezel is also available separately.
‰Ñ  The IP Phone 7811 is available with a black bezel.

Dual-position foot stand

‰Ñ  The display is easy to view and the buttons and keys are easy to use. The two-position foot stand supports viewing angles of 30 degrees and 45 degrees; you can remove the foot stand for wall mounting, with mounting holes located on the base of the phone. (IP Phone 7821, 7841 and 7861)
‰Ñ  Only 1 foot-stand position (45 degrees) is supported on the IP Phone 7811.


‰Ñ  The phone can be installed on a wall using optional wall-mount kit (available separately).

Electronic hook switch

‰Ñ  The hookswitch can be controlled electronically with a third party headset connected to the auxiliary port for the IP Phone 7821, 7841, and 7861.


‰Ñ  The phone has the following keys
‰Ñ_   Line keys
‰Ñ_   Soft-keys
‰Ñ_   Two-way navigation and select keys
‰Ñ_   Hold/Resume, Transfer and Conference keys
‰Ñ_   Messaging, Service and Directory keys
‰Ñ_   Standard key pads
‰Ñ_   Volume control toggle key
‰Ñ_   Speakerphone, headset and mute keys (Headset key is not available on the IP Phone 7811)

Ethernet cables

‰Ñ  The IP Phone 7811, 7821, 7841, and 7861
‰Ñ_   Category 3/5/5e/6 for 10-Mbps cables with 4 pairs
‰Ñ_   Category 5/5e/6 for 100-Mbps cables with 4 pairs
‰Ñ  The IP Phone 7841
‰Ñ_   Category 5/5e/6 for 1000-Mbps cables with 4 pairs

Power Features

IEEE PoE class 1

‰Ñ  The phone supports IEEE 802.3af PoE (Class 1); power consumption does not exceed 3.84 watts.

Cisco power cube 3

‰Ñ  This power cube is used as a standard Cisco IP Phone Power Supply for non-PoE deployments.

Cisco power injector

‰Ñ  The IP Phone 7811, 7821 and 7861 are compatible with Cisco Unified IP Phone Power Injector (CP-PWR-INJ), and 7841 is compatible with Cisco Aironet Power Injector (AIR-PWRINJ5=).

Call-Control Support

Cisco Unified Communications Manager

‰Ñ  8.5.1
‰Ñ  8.6.2
‰Ñ  9.1.2
‰Ñ  10.x and later

Cisco Business Edition 6000

‰Ñ  8.6.2
‰Ñ  9.1.2
‰Ñ  10.x and later

Cisco Hosted Collaboration Solution

‰Ñ  8.6.2 and later (using supported UCM versions above)

Cisco Unified Survivable Remote Site Telephony

‰Ñ  8.x and later


We guarantee to have the best price in Australia so if you find a cheaper advertised price for the same product, in the same condition and with the same delivery time please contact us and we'll be able to beat or match the price

We can also provide better pricing if you are purchasing multiple items. Please send an RFQ and we'll be get back to you with a quote within 24 hours

To determine shipping cost please add item to cart

We endeavour to dispatch all orders as soon as possible. Please refer to the stock information displayed for each item to determine the applicable shipping time.

If you are purchasing larger quantities please contact us to confirm the applicable shipping status. If multiple items are selected they will usually be dispatched together. If you require it sooner please contact us and we can arrange a partial shipment.

In Stock at MGS; Dispatched within 1-2 Business Days

This item is in stock at the Melbourne Global warehouse and will be dispatched within 1 to 2 Business Days of purchasing. 

Usually In Stock at our Suppliers; Dispatched within 5-7 Business Days

This item is usually in stock at one of our suppliers. This item will be delivered to us, undergo our standard quality control process and then dispatched to you within 5 to 7 Business Days of purchasing. 

Usually In Stock at our Suppliers; Call to confirm

This item is usually in stock at one of our suppliers however it may be on backorder. Please contact us to confirm the exact lead time for this item

Call to confirm

This item is not normally stocked and must be ordered directly from a distributor. Normal lead times are between 5 and 8 weeks. Please contact us to confirm the exact lead time for this item as we are often able to secure shorter lead times.

Extended Warranty & Support are available.

All Melbourne Global products are backed by an Australian warranty directly from the manufacturer. In addition to this we provide our own guarantees as well. If a product is received DOA or has a fault within the first 7 days we will arrange to replace it with another brand new model.


You can also extend your warranty through a service contract for your specific device. To find out what options are available please contact us

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